Privacy Policy

This privacy policy (hereinafter: ‘Privacy Policy’) deals with the protection of your privacy while you use our website
which is hereinafter referred to as ‘this or the product’ or ‘this or our website’ and ‘LEVEL 1 Projects’ which is
located at www.level1projects.com.au and includes all its sub domains.

This website is owned and operated by: LEVEL 1 Projects (referred to in this privacy policy as ‘I’, ‘we’ or LEVEL 1 Projects’ or ‘www.level1projects.com.au’)

We are committed to the protection of your privacy and use an SSL Certificate to encrypt any data you provide on the
website. However, links provided on our website may lead to other websites or applications for which this privacy
policy does not apply. By using this website, you also agree to our website Terms of Use.

What Type of Identifiable and Contact information is Gathered?
Certain information is gathered from users of our website, so this privacy policy explains how we use it and your
rights in relation to it. Except as set out below, we do not share, sell or disclose your information to a third party any
personal and identifiable information collected at this site.

There are many aspects of the site which can be viewed without providing personal information; however, for access
our products or services, contact form or customer support features you may be required to submit personally
identifiable information. This may include but not limited to first name, surname, email address, phone number,
postal or residential address or perhaps a unique username and password, or provide sensitive information in the
recovery of your lost password.

Basic identification such as your name, address, email address and contact details and payment method may be
stored using WooCommerce/Customer Relationship Management (CRM) app for documenting transactions and for
payment and refund purposes. Other third parties may include the use of apps such as a CRM or PayPal.

Make Secure Online Payments
We may introduce a secure PayPal payment system. E.g., When using PayPal, they have their own privacy policy and website data encryption to safely secure transactions. We will only use PayPal on this website due to their secure checkout and no membership is required to
carry out transactions with Credit cards, AMEX or Mastercard using PayPal. At the point of payment, you are taken
to a secure page on their website. But it is not controlled by us. We do not have access to the credit card information
you provide them.

Why Do We Collect That Information?
To provide you with the services that you request, for verifying your identity and for marketing our products and
services that enable us to carry out business. Class information may be used by third parties to provide information
such as demographics or how a website is used on a page or service. E.g., Google Analytics and Google Search
Console. These may also be linked to any of our social media platforms.

Sharing Of Your Personal Information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling
customer support enquiries, processing transactions or customer freight shipping if and when required. Those
companies will be permitted to obtain only the personal information they need to deliver the service.

We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy
obligations in relation to the protection of your personal information.

Use Of Your Personal Information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information,
including but not limited to browser type, version and language, operating system, pages viewed while browsing the
Site, page access times and referring website address. This collected information is used solely internally for the
purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our
privacy notice. If our information practices change at some time in the future, we will use for these new purposes
only, data collected from the time of the policy change forward will adhere to our updated practices.

We do not collect your private details to rent or sell to third party companies.

We keep your records for a period of six years. We may use the information for tax purposes or to support a claim or
defence in court.

Cookies and Web Beacons
From time to time, we may use cookies which are text files which store your preferences on your web browser.
Cookies allow third parties such as Facebook and Google to cause our advertisements to appear on your social media
and online media feeds as part of our retargeting campaigns. Your details or personal information can be stored in
cookies and that information may be linked to the data stored in the cookie.

Web beacons may used on our site from time to time. Web beacons known also as Clear GIFs, consist of mall pieces
of code monitor the visitor’s behaviour and to collect data about the visitor’s viewing of a web page. Beacons can
count visitors to a page or deliver a cookie to the browser of a page visitor.

Changes To this  Privacy Policy
We reserve the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy
Policy, you should not access or use the site. However, feel free to contact me to discuss your reasons using the
contact information provided at the bottom of this document. While I try, I’m sure that I cannot accommodate
everyone. In which case, I’d really love feedback to help me improve my services.

Use Of Site By Children
If you are under 18 years of age, you may use this site only with the consent of a parent or guardian.

Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do
so, please let us know. You may be required to put your request in writing for security reasons. Your business
reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Content You Provide Us
if you provide us with information for the purpose of sharing with others, to be viewed, copied or downloaded or to
be used by other people, I have control what others will do with that information. nor how they will use it.
Therefore, I take no responsibility for the actions of others. It is up to you to learn about the privacy policies others
hold and satisfy yourself thereof, prior to making these arrangements.

Disclosure to Government & Law
We are subject to the law and may be required to give information to legal authorities if they so request or if they
have the proper authorisation such as a search warrant or court order.

Availability of Our Website
We will try to make our web site available but cannot guarantee that our web site will operate continuously or
without interruptions or is error free and can accept no liability for its unavailability. You must not attempt to
interfere with the proper working of our web site and, in particular, you must not attempt to circumvent security,
tamper with, hack into, or otherwise disrupt any computer system, server, web site, router or any other internet
connected device.

We reserve the right to alter, suspend or discontinue any aspect of our website or the content or services available
through it, including your access to it. Unless explicitly stated, any new features including new content and/or the
sale of new products and/or the release of new software tools or resources shall be subject to these terms and
conditions.

We are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important
to us that you can use and enjoy our website without having to compromise your privacy in any way. For more
information, please see our privacy policy.

Contacting Us
We welcome your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and
would like further information, please contact us by any of the following means during business hours Monday to
Friday.

How To Contact Us
If you have any questions or complaints about how we collect, use, disclose, manage or store your personal
information, or would like to request access or changes to the information we hold, please contact us in writing at:
admin@level1projeects.com.au